Request service early
Share the address and priority surfaces before conditions worsen. The team will confirm availability and whether treatment before the event belongs in the scope.
Service 07 · Snow and ice service
Snow, sleet and freezing rain can quickly affect access to a property. Tell us which driveways, parking areas, walkways or entrances need clearing or ice treatment, and we will confirm the available scope and next step.
Share the service address and what you are seeing. The team will confirm the service area and next step.

Start with the need
You do not need to diagnose it first. Choose the closest match and carry that detail into your request.
A clear service scope
Winter service should identify the surfaces that matter, the current conditions and the work included before a crew is routed. The approach may combine physical clearing with deicing treatment for the agreed areas.
Winter access plan
Snow + ice
Clear • Treat • Confirm the affected surfaces
Treatment versus removal
An Abilene winter event can involve snow, sleet, freezing rain and refreezing. The useful question is not just whether to remove snow—it is which surfaces need attention and what condition they are in now.
Share the address and priority surfaces before conditions worsen. The team will confirm availability and whether treatment before the event belongs in the scope.
Deicing treatment can be considered for agreed walkways, entrances, drive lanes or parking areas based on the surface and current conditions.
Physical clearing or removal focuses on the driveways, parking areas, access routes and pedestrian areas identified in the service scope.
Melting and refreezing can change a treated surface. The quote or service confirmation should state whether any follow-up or retreatment is included.
What happens next
Send the service address and identify the parking areas, driveways, walkways or entrances affected.
The team reviews conditions, routing and availability, then defines the surfaces and treatment or removal work included.
Service focuses on the approved access areas using the approach appropriate to the conditions and scope.
If conditions may refreeze or require another visit, the team explains what is and is not included in the next step.
Good to know
Yes. West Texas Pride offers snow and ice treatment and removal in Abilene. Availability can change with storm timing, crew capacity and the service address, so request service as early as possible.
A request can identify driveways, parking areas, drive lanes, walkways and building entrances. The team will confirm which surfaces and which treatment or clearing work are included before service begins.
Ice treatment uses a deicing approach for agreed surfaces, while snow removal physically clears accumulation from agreed access areas. Winter conditions may call for one or both, depending on the surface and service scope.
Yes. An early request gives the team time to review the address, priority surfaces and weather-event availability. It does not guarantee a response time until the service scope and schedule are confirmed.
Start the request with the property type, address and affected surfaces. West Texas Pride will confirm whether the property fits the available winter-weather route and service scope.
West Texas Pride serves Abilene and the Big Country, but winter routing may be more limited than normal service routing. Share the exact address so the team can confirm availability.
The City of Abilene publishes winter-weather preparedness information for snow, sleet and ice. Check the current City page for public guidance and updates.
View City of Abilene winter-weather preparedness →Start with a clear request
Choose the service, share the address and add a short description. West Texas Pride will follow up with the next step.